Empower and develop your staff’s skills

At Key Hospitality, we emphasise on employee development. Our training is to the point and focuses on the development of your employees. That is why we offer a variety of training courses that help employees to be stronger in their role, to motivate and to help them grow and eventually provide superior experience to your customers.

Our Trainings

CV Writing

Do you want to learn how to write a super CV which lands you an interview or helps you get your foot in the door? Your resume is your own personal brand and you must write it well so it doesn’t get unnoticed. With this course, you get to learn how to impress

BHV

In this practice-oriented emergency response course, we train you to act effectively in the event of an emergency. You will learn to recognize essential signals, provide first aid, resuscitate people, extinguish a developing fire, and communicate with professional emergency services. You can apply these fundamental skills not only in the workplace but also in everyday life!

Aggression & De-escalation

Does your team know how to guarantee safety for themselves and their environment?

Safety for your team and guests is essential. Whether it’s about a difficult conversation, an aggressive person or about a robbery: many people do not know how to act and what to do in such a stressful and challenging situation. Yet, this knowledge makes the difference for the success of your horeca business. 

Hospitality

Do you know what hospitality means, who your guest is, and what her wishes and expectations are? With this training, you will learn the effect of generosity on the guest, for the company, and yourself. Also, you will gain insight into the limits of and obstacles in hospitality. You will learn how to distinguish different types of guests and how to adapt to them and thus exceed expectations.

Revenue Management

We believe that every hotel should have competent staff who have the right knowledge of Revenue Management. Whether you have just started Revenue Management, or already have experience and want to brush up on your knowledge, we are happy to assist you. We can offer an introductory course for your team or a tailor-made one-to-one training.

Contact us for more information and to enroll in our trainings

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Every business has unique needs, tell us yours!